Send us messages, daily allowance applications and attachments, check your payment details, update your contact details and check your membership fee information.
it is obvious that you are entitled to an earnings-related daily allowance, but some information is still missing and waiting for the necessary information would lead to an unreasonable delay in the payment of the benefit; or where
our payment of benefits is backlogged for some unforeseeable reason and the time taken to process applications exceeds the 30-day limit laid down by law.
The total amount of the advance can be paid for a maximum of two months.
If necessary, you can request an advance payment. There are certain conditions and limits to the use of an advance payment, so we may not be able to use an advance payment despite your request.
If we grant you an advance before a decision is taken, we will ensure that the case is closed so that you receive a decision on your earnings-related allowance as required by law. If we can use an advance payment, we will typically pay you the amount of the basic daily allowance. In practice, this means that when we issue a decision, we can also make a supplementary payment and correct the amount of income-related daily allowance you receive to the correct amount.
