Frequently asked questions in the beginning of the year

Membership invoice

• Why did I get two invoices?

We will send you your membership fee invoice at the beginning of the year. If you receive two membership fee invoices, you are probably a member of both the YTK Unemployment Fund and YTK Worklife. These are separate organisations, so they also invoice separately. Check the details of the invoices again. They have different senders, account numbers, reference numbers and amounts.

If you are a member of both YTK Unemployment Fund and YTK Worklife, remember to switch the invoices from both organizations to a free e-invoice to avoid paper invoice fees. You can find the instructions here.

If you have any questions about the invoice from YTK Unemployment Fund, please contact us via the OmaYTK service or by calling YTK Unemployment Fund’s customer service at 02 760 7620 (Mon–Fri 9 a.m.–2 p.m.).

If you have any questions about the invoice from YTK Worklife, please contact us through the OMA+ service or by calling YTK Worklife’s customer service at 02 760 7630 (Mon–Fri 9 a.m.–11 a.m.).

• Why did I receive a paper invoice when I have ordered an e-invoice?

Here are some possible reasons why you might receive a paper invoice even though you have ordered an e-invoice:

• You have ordered an e-invoice after having been sent a paper invoice.
• You have ordered an e-invoice but you have not accepted the e-invoice proposal in your online bank.
  • Order an e-invoice proposal in OmaYTK and approve the proposal in your online bank.
  • Alternatively, you can set up an e-invoice authorisation directly in your online bank.
  • See detailed instructions here.
• You have ordered an e-invoice, but due to a technical error we have not received an acknowledgement of receipt from the bank.
• Your e-invoice request has not been successful because you still have an e-invoice contract from a previous membership.
• Your e-invoice order relates to a previous membership with us or another unemployment fund.
• You have ordered an e-invoice from a provider other than us.
• You are remembering wrong. You have not ordered an e-invoice from us.

If you have ordered and accepted an e-invoice after sending a paper invoice and the invoicing method has been updated to e-invoice in the OmaYTK service, this is OK. You will receive your next invoice as an e-invoice.

If you have ordered an e-invoice but have not accepted the e-invoice proposal in your online bank, there is no record of the e-invoice order in your online bank. Either authorise the e-invoice directly in your online bank or order a new e-invoice proposal in OmaYTK and have it approved in your online bank. To make an e-invoice authorisation, you will need your invoice details. You can find them in the paper invoice and in OmaYTK.

If your online bank shows YTK Unemployment Fund as your e-invoice provider, but you have still received a paper invoice from us, it is possible that we have not received an acknowledgement of receipt from your bank or that the e-invoice agreement relates to your previous membership with us. In this case, please delete the YTK Unemployment Fund or the General Unemployment Fund YTK e-invoice authorisation and make a new e-invoice authorisation the next weekday. To make an e-invoice authorisation, you will need your invoice details. You can find them in the paper invoice and in OmaYTK.

Taxation

• Do I have to send you a tax card?

If you order a new tax card from the tax authorities, please list us, the YTK Unemployment Fund, as the recipient of your tax information. Then the new tax details will be sent to us electronically, and you don’t need to send us anything separately.

• Why have the daily allowances for December gone on the January tax card?

Withholding, i.e. taxation, is based on the date of payment. The daily allowance is always applied for retroactively, which in practice means that the daily allowance paid is for the previous month. So in January, we pay the daily allowance for December. The payment date is then in January, so that the tax is based on the January tax data, even though the daily allowance is for December.

• Why has my tax rate changed?

The tax authorities have developed a new way of working so that your tax card is automatically renewed at the turn of the year. We receive this tax information directly and use it for the tax on the daily allowance, if nothing else. However, this tax information is calculated for wages, so the tax rate may not be entirely correct for the purpose of taxing the daily allowance. If we use a tax card for wages for paying the earnings-related unemployment allowance, the withholding tax rate must be at least 25% according to the tax authority’s instructions.

If you wish, you can order a new tax card from the tax authorities to take better account of the use of the tax rate for the taxation of the daily allowance. This can be done via the tax office’s service. When you order a new tax card, you can provide an estimate of your future earnings-related daily allowances. At the same time, you should indicate us, the YTK Unemployment Fund, as the recipient of the tax information.

• Does sending a change tax card affect the processing timeframe?

If we are processing your first application, the change tax card will not affect the processing time. In the case of a follow-up application, new tax information received electronically will also not affect the processing time. However, if you send us the change tax card separately, it may affect the processing time for your follow-up application. When you order a new tax card from the tax authorities, please indicate the YTK Unemployment Fund as the recipient of the tax information. Then we will receive the tax information electronically directly into the system and the processing time will not be affected.