There is a backlog in our customer service – we apologize for the inconvenience
News
Topics
- Income security
- Membership
The beginning of the year is a busy time for the unemployment fund. You may have to wait longer than usual for a response to your message right now. We apologize for this.
Both our telephone lines and OmaYTK messages are experiencing longer than normal waiting and response times. We know that it is important for you to receive a response to your question and a decision on your application for earnings-related unemployment allowance quickly. We are working to clear the backlog as soon as possible. Our goal is always to answer your questions smoothly and clearly and to process your application efficiently. Our most important task is to ensure that your experience as our customer is the best possible.
Frequently asked questions
We have compiled answers to questions about membership fees, taxation, and earnings-related unemployment benefits. Can you find the answer to your question here?